Tidal

Public Hearts Defib Campaign Celebrates our 100th defib at MX

Our voluntary and not for profit Public Hearts Defib Campaign’s 100th defib was installed on 14 April 2025 and to commemorate this very special occasion, our Defib Family gathered at MX by hub8/Plexal to celebrate this milestone – and to look to the future.

Cheltenham’s vibrant and innovative community hub, MX by Hub8 & Plexal sits in the heart of Cheltenham town centre. A fitting location to get together and share inspiring stories of what it means to put Cheltenham on the map as one of the safest towns in the UK. Link to Visit Cheltenham’s blog https://www.visitcheltenham.com/blog/read/2025/04/cheltenham-sets-the-standard-for-public-safety-b1354

Over the years, we’ve informed, educated and inspired to raise awareness, confidence and acceptance of life-saving defibs as a vital part of our town centre, successfully supporting Cheltenham as The Festival Town. The BBC has supported us along the way and we are delighted to attain the moniker of Defib Capital of the UK https://www.bbc.co.uk/news/articles/cn4w844e9dko

Our event welcomed 180 guests involved with Public Hearts over drinks, canapes, live music and speeches. And of course, a very special cake, including Guardians, our Defib Family, Key Partners and everyone connected to us through our work, epitomising our values of collaborative support, empathy and togetherness. Thank you to our Key Partners Colin Frensham of Tidal Training Ltd, Greg Godfrey-Williams, Bob Holt OBE, Nigel Barraclough CEO of our Awarding Body Qualsafe Awards, Defib Store , WEL Medical, Cheltenham Borough Council, Cheltenham BID so many local businesses, charities and related organisations for joining us.

Visit our free Defib Hub for vital community defib information and videos from the event. We have uploaded the presentations pre-recorded speeches with Chris Hicky, Eddie Jones & Pablo Martinez and former Spirax CEO Nick Anderson https://linktr.ee/publichearts

Very few towns/cities in the UK can demonstrate the defib coverage we have as The Festival Town.

This really is a landmark achievement – thank you to everyone who supports our community defib campaign and values doing good for others and the benefits it brings to us all.

View our drone Video here

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Customer Reviews

Wonderful training day, I now feel so much more confident in delivering First Aid thanks to Tidal Training Direct. I hope I don't need to use my skills but I am pleased I have the confidence and vital knowledge available to help save someone's life.

Jake Pearson
24 August 2021

After attending this first aid training I was impressed with the amount of information that was covered in the day as well as being taught in such an engaging manor so the information was retained well. I especially liked that the trainer for the course was an active Paramedic and was able to relate the first aid training to real life scenarios and experiences and share stories which kept the course interesting and gave character to the course. Overall an enjoyable training course which has left me feeling confident in providing many forms of first aid, highly recommended.

Peter O'Connell
24 October 2021

Had a first aid at work training with Tidal and it was a great experience overall. The teacher was clear and very knowledgeable, the class went at a really good pace there was plenty of time to ask questions when needed yet the day went by very quickly!

Paolo Nicosia
24 October 2021
Excellent ran training course very relaxed environment to learn but a great structure to the days training.. Thanks Clare at Tidal & Taff our trainer for the day...

richard stokes
24 October 2021

Great course and instructor, well paced and good level of detail.

Duku Design
24 August 2021

I attended my first course yesterday and what a wonderfully empowering experience it was. The highly trained paramedic teaching put us at ease straight away and I am looking forward to learning more of these invaluable skills. Lovely staff and great communication too. I will be recommending these courses to everyone - thank you.

Jules Cornelius
24 October 2021
Fantastic courses, super friendly and helpful staff and owners. We wouldn't go anywhere else for our emergency first aid at work training.

Chloe Pinchin
24 October 2021

A genuinely lovely company. Very concerned for their clients' happiness and satisfaction. Very professional and organised everything beautifully. The trainers were AMAZING. Really bright and knowledgeable, able to respond to questions, kind, funny, friendly and approachable. Training can sometimes feel only partially useful, but this all felt like things we needed and would use, presented thoughtfully and clearly by brilliant trainers. Wouldn't hesitate to recommend Tidal and will certainly use them again. Thank you!

Rosie Radford
17 November 2021

BeSocial@theCentre have been using Tidal Training for our staff training needs for a couple of years now and we could not be more pleased with the service and quality of training that they provide. When we contact the office, the staff we speak to are very friendly and helpful – every query or issue we have is always dealt with professionally and efficiently – 100 % customer service satisfaction! The ‘Trainers’ who we have had the pleasure of meeting, either face-to-face or online, have always been fantastic. Very clear in their presentation, knowledgeable in their subject and have made learning enjoyable. Sitting through a dull training session certainly is not on the agenda with Tidal Training! The flexibility and understanding, that BeSocial@theCentre have experienced with Tidal Training during recent months, due to a change in Centre staff and then COVID-19 pressures, has be second to none. Both Clare and Colin have been fantastic in changing dates and fitting our staff members in to different sessions to fit our requirements – We can not thank them enough for their patience with us. Thank you to the whole team at Tidal Training – We will see you at our next session!

sarah hartley
17 November 2021