Tidal

Cheltenham BID | You’re a lifesaver

According to The British Heart Foundation there are circa 30,000 out of hospital cardiac arrests every year in the UK, with a less than 10% survival rate. Many of these happen in public areas and that’s why we are working with Cheltenham BID Cardiac Science South West Ambulance Service cardiac arrest survivor Chris Hickey and Gloucestershire Police to make 3 Public Access Defibrillators in the BID area as part of the Cheltenham Defibrillator Campaign. Soon to be installed is a unit on The Promenade in one of the phone boxes outside Cafe Rouge – watch this space for more news.

We’re also delighted to partner with the lovely Helen Howe owner of Lumiere Cheltenham and a Cheltenham BID Broad Member, who since attending our Emergency First Aid at Work open course at The Isbourne in Cheltenham has purchased a defibrillator for her restaurant, which runs with husband Jonathan. Lumiere by name, and an enlightening way forward ~ thank you Helen!

Customer Reviews

A genuinely lovely company. Very concerned for their clients' happiness and satisfaction. Very professional and organised everything beautifully. The trainers were AMAZING. Really bright and knowledgeable, able to respond to questions, kind, funny, friendly and approachable. Training can sometimes feel only partially useful, but this all felt like things we needed and would use, presented thoughtfully and clearly by brilliant trainers. Wouldn't hesitate to recommend Tidal and will certainly use them again. Thank you!

Rosie Radford
17 November 2021

Fantastic courses, super friendly and helpful staff and owners. We wouldn't go anywhere else for our emergency first aid at work training.

Chloe Pinchin
24 October 2021

Had a first aid at work training with Tidal and it was a great experience overall. The teacher was clear and very knowledgeable, the class went at a really good pace there was plenty of time to ask questions when needed yet the day went by very quickly!

Paolo Nicosia
24 October 2021
Brilliant course! Amazing to be able to practice CPR with a live link to assessment software. Now I know my skills are going to be effective if ever needed. Very reassuring to have my own CPR dummy for the duration of the course, and super confident of the safety protocols that Clare and the Tidal team have in place.

Joanne O'Hagan
24 August 2021

Great course and instructor, well paced and good level of detail.

Duku Design
24 August 2021

Excellent ran training course very relaxed environment to learn but a great structure to the days training.. Thanks Clare at Tidal & Taff our trainer for the day...

richard stokes
24 October 2021
After attending this first aid training I was impressed with the amount of information that was covered in the day as well as being taught in such an engaging manor so the information was retained well. I especially liked that the trainer for the course was an active Paramedic and was able to relate the first aid training to real life scenarios and experiences and share stories which kept the course interesting and gave character to the course. Overall an enjoyable training course which has left me feeling confident in providing many forms of first aid, highly recommended.

Peter O'Connell
24 October 2021

BeSocial@theCentre have been using Tidal Training for our staff training needs for a couple of years now and we could not be more pleased with the service and quality of training that they provide. When we contact the office, the staff we speak to are very friendly and helpful – every query or issue we have is always dealt with professionally and efficiently – 100 % customer service satisfaction! The ‘Trainers’ who we have had the pleasure of meeting, either face-to-face or online, have always been fantastic. Very clear in their presentation, knowledgeable in their subject and have made learning enjoyable. Sitting through a dull training session certainly is not on the agenda with Tidal Training! The flexibility and understanding, that BeSocial@theCentre have experienced with Tidal Training during recent months, due to a change in Centre staff and then COVID-19 pressures, has be second to none. Both Clare and Colin have been fantastic in changing dates and fitting our staff members in to different sessions to fit our requirements – We can not thank them enough for their patience with us. Thank you to the whole team at Tidal Training – We will see you at our next session!

sarah hartley
17 November 2021

I attended my first course yesterday and what a wonderfully empowering experience it was. The highly trained paramedic teaching put us at ease straight away and I am looking forward to learning more of these invaluable skills. Lovely staff and great communication too. I will be recommending these courses to everyone - thank you.

Jules Cornelius
24 October 2021